FAQ's

Do you have a store where I can browse your products?
Yes! You're very welcome to visit our store at:
Unit 31 Springburn Shopping Centre, 230 Springburn Way, Glasgow, G21 1TS
We’d love to see you in person and help you find what you need.

When can I expect my order?
Please refer to our Terms & Conditions, where you'll find detailed information on turnaround and delivery times. These vary depending on whether your item is personalised, bespoke, or standard.

I’m unsure about sizing. Can I call for advice?
Absolutely. Our team is available in-store to assist with sizing:
MMonday to Friday: 10am–5pm
Saturday: 9am–4pm
Sunday: 12pm–4pm
You're also welcome to visit us and try garments on for size.

Can I return my personalised product?
Unfortunately, as these items are made-to-order and personalised (with names or logos), they are non-refundable and non-exchangeable.

Which items can be returned or refunded?
We accept returns on non-personalised clothing, shoes, and school wear, provided they are in original condition with tags and packaging.

Can I exchange a non-personalised item that’s the wrong size, colour, or item?
We do not offer direct exchanges. Please return the item in its original condition within 28 days, and then place a new order for the correct item.
For return instructions, please refer to our Returns Policy in the Terms & Conditions.