TRACK MY ORDER

Need an Update on Your Order?

As a small but ambitious team, we're always working hard to process orders as quickly and efficiently as possible. To help us keep things running smoothly, we kindly ask that you refer to our Terms & Conditions for a reminder of processing and turnaround times before getting in touch.

While we aim to meet all estimated timeframes, occasionally there may be slight delays. If the stated number of working days has passed, you're very welcome to get in touch for an update on your order.

Please note that our shop floor team are unable to provide order updates via phone, so we ask that all enquiries be made online.

To help us assist you as quickly as possible, please provide the following information via our Contact Us page:

  • Full name on the order

  • Order number (found in your confirmation email)

  • Your contact details (phone number & email)

A member of the iD team will be in touch as soon as possible.

Thank you again for your patience, custom and continued support.

— iD Apparels Team